CRM

Whatever CRM solution you are looking for Cloud 9 can advise on the best fit for your organisation. Working with some of the top CRM vendors we can supply and support the following CRM solutions.

Cloud 9 Hosted CRM solution runs on Microsoft Dynamics CRM 4.0 and is a full service customer relationship management suite. Microsoft Dynamics CRM is delivered on a "hosted" platform, providing you with secure access 24/7 via any internet enabled device, with NO expensive software requirements or upgrades. Hosted Microsoft Dynamics CRM provides you with the flexibility to integrate sales, customer service and marketing processes, to provide an exceptional customer experience and maximise your business potential. Instead you get access to the latest technology with 24/7 support from our highly qualified UK based CRM support team.

Zoho CRM empowers organizations with a complete customer relationship lifecycle management software for managing organization-wide Sales, Marketing, Customer Support & Service and Inventory Management in a single business system.

Key benefits include:

• Salesforce Automation
• Marketing Automation
• CRM Analytics
• CRM with Email
• Workflow Management
• Customer Support
• Inventory Management
• Role based security
• Developer API for Third Party Integration
• Wide range of Plug-ins