Contact Centre & PBX
Internet-based applications have changed every facet of today’s IT world. They are also changing the world of communications - from call centres and office workers to home and remote workers, through to startups who want to portray a professional image. Cloud 9 can provide flexible and cost effective communications solutions to improve how your organisation interacts with customers and suppliers by using the latest internet based intelligent telephony platforms. Never again miss that important call or sales order….
Contact Centre & Virtual PBX
Whether you,your agents or your volunteers are taking orders or helping customers, your call performance is critical to your reputation and is often the most important factor in achieving your growth and profitability goals. Successful business and call centre managers know that customers start to form opinions about the quality of the company before they even speak to an agent.
The Cloud 9 solution is an enterprise solution with affordable prices. The virtual contact centre gives you the benefit of a professional enterprise solution for a fraction of the cost, there is no infrastructure to buy, manage or support - Cloud 9 do all that for you, and with flexible packages around inbound and outbound call traffic, we keep you and your customers connected.
- Professional Presence for Start Ups, Charities and Large Enterprise
- Run professional calling campaigns and increase productivity
- Know Who is Calling and Why and Where the call is best served
- Never miss a call or order with a Virtual Workforce
- Pay as you Go Pricing
- 24/7 Support.
