Microsoft Dynamics

Cloud 9 Hosted CRM solution runs on Microsoft Dynamics CRM 4.0 and is a full service customer relationship management suite. Delivered on a "hosted" platform, you have secure access 24/7 via any internet enabled device, but with the added benefit of no expensive software requirements or upgrades. Hosted Microsoft Dynamics CRM provides you and your business with the flexibility to integrate sales, customer service and marketing processes, to provide an outstanding customer experience and maximise your business potential together, with 24/7 support from our highly qualified UK based CRM support team.

Why Choose Microsoft CRM?

There are a wide variety of reasons why businesses choose Microsoft Dynamics CRM, and, as independent CRM specialists, we will help you assess your options. In summary, the most common reasons our customers give for choosing the product are:

• Ease of Use - Microsoft Dynamics CRM looks and feels familiar, which is a great aid to user adoption. The product has been consistently developed with ease of use in mind, and has always aimed to work the way its users do. Microsoft Dynamics CRM 2011 has taken this a step further with powerful role-tailored and personalisation features
• Flexibility – whatever the size or type of your organisation or the sector you operate in, we can configure Microsoft CRM to meet your exact business requirements
• Functionality – quite simply, this leading application offers some of the broadest range of features and functions available. The features of Microsoft Dynamics CRM 2011 extend this functionality further to provide and even greater range of possibilities and business benefits
• Integration with Outlook and other software – because it has been developed by Microsoft, Microsoft Dynamics CRM works directly from Outlook and integrates seamlessly with other Office applications. It also integrates with Microsoft Dynamics NAV and SharePoint, delivering productivity gains throughout your business
• Reliability – Microsoft CRM is a robust, extensively used, trusted CRM solution with a full roadmap detailing development which is guaranteed well in to the future
• Affordable – despite its power, extensive features and functionality, Microsoft Dynamics CRM is one of the most cost-effective solutions available. Microsoft Dynamics CRM Online in particular is highly competitive in comparison with other cloud-based CRM solutions